About us
About Us
常熟雨点多网络技术有限公司 is dedicated to delivering high-quality, personalized custom products and services to customers worldwide. We stay customer-centric and control quality strictly from design and production to delivery.
Registered address: 中国 (CN) 江西省 南昌市 东湖区 ningdongbeiyuan 4 hao
For more information, feel free to reach us at [email protected].
Privacy policy
Privacy Policy
This policy explains how 常熟雨点多网络技术有限公司 ("we") collects, uses, stores and protects the personal information you provide when using this website and related services.
1. Information we collect
To fulfill orders, shipping and after-sales, we may collect your name, contact details, shipping address and payment information.
2. Use of information
Your information is used only for order fulfillment, customer service, compliance and marketing you have consented to. We do not sell your personal information to unrelated third parties.
3. Security and your rights
We take reasonable technical and managerial measures to protect your information; you may access, correct or delete it.
For questions, contact [email protected]. This policy is interpreted by 常熟雨点多网络技术有限公司, registered at 中国 (CN) 江西省 南昌市 东湖区 ningdongbeiyuan 4 hao.
Terms of service
Terms of Service
Welcome to the products and services provided by 常熟雨点多网络技术有限公司. Please read and agree to the following terms before using this website.
1. Account
You are responsible for activity under your account and must provide truthful information.
2. Orders & payment
All orders take effect once paid; custom items already in production cannot be canceled unless there is a quality issue.
3. IP & liability
Content on this site and materials you upload belong to their respective owners; to the extent permitted by law, we are not liable for indirect losses.
For any questions about these terms, contact [email protected].
Refund & returns
Refund & Returns
We want you to be satisfied with every purchase. For quality issues, you may request a return within 7 days of receipt.
1. Eligible cases
Damaged, misprinted, or materially misdescribed items may be returned or refunded after verification.
2. Non-returnable cases
Personalized custom items (e.g. custom artwork / text) are not returnable except for quality issues.
3. Refund method
Refunds are returned via the original payment channel; timing depends on the payment provider.
To request a return, contact support: [email protected].
Shipping policy
Shipping Policy
1. Shipping regions
We ship to select international regions; available regions are shown at checkout.
2. Production & dispatch time
Standard items ship within 1-3 business days after payment; custom items need extra production time as noted on the product page.
3. Fees & tracking
Shipping fees are calculated at checkout by address and weight; after dispatch you can track status in order details.
For questions, contact [email protected].
Contact us
For any questions, reach us via:
Email: [email protected]
Phone: 1323212313
Business hours: Mon–Fri 9:00–18:00